Here's How TRAC Builds Excellent Drivers

Safety has always become the top priority in traveling. No matter how impressive or majestic your destination is, the trip to get there will just be meaningless if you don’t get to enjoy every minute of it due to various safety concerns along the way, whether it’s the vehicle you are traveling in or the driver taking you there.

All of this is especially true if you are looking to rent a car. Apart from the type of car to rent or its condition, it is important to look for the service quality of the driver you want to hire because the safety on the road and travel convenience are in their hands. So, it’s always wise to choose the right rental company!

There’s no denying that many factors come into play when it comes to your driver’s quality, be it how they drive or their appearance and attitude toward customers. A good car rental company really understands how important all these aspects are, and that company is TRAC.

Leading the way in the chauffeured car rental service, TRAC consistently sets the standard high to ensure its drivers always provide excellent service, from the rigorous vetting process to regular training sessions for the drivers.

Want to learn more about how TRAC fosters excellent drivers? Keep on reading!

Document Screening

While it sounds simple, this is the first stage for all TRAC driver candidates to be shortlisted. They need to submit a diploma, driver’s license, and medical certificate.

The diploma certifies their level of education, which is high school or equivalent at minimum. This is absolutely necessary as it determines how they behave and their level of professionalism.

Since the company also mandates all its drivers to hold a valid Driver’s License A, they have the required knowledge of traffic and driving rules to prevent any form of violation on the road from happening.

The medical certificate, on the other hand, is at the bottom of the screening’s list of requirements. It verifies that the candidate is in good health and therefore can ensure the safety and well-being of the passengers.

Several Stages of Test

After passing the screening process, the candidate is required to take a number of tests: written and practical tests. There are at least four tests they need to take:

Driving Test

In line with the primary role of a driver, the test is designed to measure how well the candidate drives. During the test, they will be monitored closely by an examiner. There are several assessment criteria for the test, including the steering wheel holding, acceleration, braking, and maneuvering techniques, and how they maintain a safe following distance.

TRAC sets the bar high for driving skills to ensure its customers’ uncompromised safety and well-being.

Knowledge Test

This written test aims to assess the candidate’s route knowledge. Because TRAC drivers will spend their day on the roads, they should be familiar with the region they are assigned to, including street names and general traffic conditions in the area.

Sufficient knowledge of the routes is essential for them and can help them mitigate any problems that might occur.

Interview

Just like any interview, the recruiter will look into all details of the candidate here, including information about their personality, skills, and experience.

Behavioral Assessment Test

This last step in the process aims to gain insights into the candidate’s behavior behind the wheel. It includes their compliance with traffic rules, understanding of signals from other road users, and familiarity with the vehicle.

Professional Driver Training

Before the selected candidates jump aboard, they will go through some basic professional driver training that will further strengthen their driving skills and ultimately raise their awareness of the importance of safety. The program includes training in defensive driving.

The practice refers to a set of driving techniques that prioritize safety and time- and cost-efficiency by anticipating distraction from conditions in the surroundings. Driving defensively means that the driver should take into account all factors that might compromise road safety and how to mitigate them.

 TRAC regularly provides training for its drivers to upgrade their skills. At least once every year, the company helps drivers hone their driving skills to guarantee its customers the safest and most comfortable traveling experience.

Professional Grooming and Customer Service Etiquette

It goes beyond just a matter of safety. TRAC drivers should also provide customers with the greatest level of comfort all the time, and that is why there are several etiquette rules they need to obey.

This code of conduct should be strictly followed before, during, and after each trip. For example, a TRAC driver should greet customers and introduce himself, offer drinks available in the car, carry customers’ luggage, and not accept any tip for his service.

And, that’s it. Now, are you ready to start a journey with TRAC? Not only for personal trips, but you can also use the chauffeured car rental service from TRAC for business. Either way, you will get the same level of excellent safety and comfort.

For an easy booking experience, you can book via the TRACtoGo app. Get the app now from the Google Play Store or the Apple App Store. Don’t forget to join the membership program and enjoy all the convenience of TRAC products.

To stay up to date on the latest news from TRAC, be sure to follow @trac_astra on Instagram, TRAC-Astra Rent a Car on Facebook, and @TRACastra on Twitter.